Refund Policy
Last updated: 27 September 2026 · GharKundli, operated by Sudha Realty — Absolute Transparency Initiative
When you’re entitled to a refund
If you pay to unlock a report and, due to a technical failure on our end, we are unable to deliver a completed report for that project, you are entitled to a full refund of that payment.
When refunds aren’t given
Once a report has been successfully generated and made available to you, that unlock is considered delivered, and is not eligible for a refund — including if you’re unsatisfied with, or disagree with, the report’s findings. Our reports compile publicly available information as recorded; disagreement with what MahaRERA has on file is not a basis for a refund.
How to request a refund
Contact us at the details below within 7 days of the failed payment, with the project name and the approximate time of your attempt. We’ll check our records and let you know the outcome.
Home-buying plan (₹2,999)
The home-buying plan has its own refund rules: your ₹2,999 comes back unless you book a project from your written shortlist and GharKundli earns nothing from that booking. The full rules are on the plan page. Plan refunds are paid within 7 working days of approval, to your original payment method or by UPI or bank transfer.
How refunds are processed
Approved refunds are issued through Razorpay back to your original payment method, and typically appear within 5-7 business days, depending on your bank or payment provider.
Contact us
Phone: +91 82918 91020
Email: hello@gharkundli.com